Contact Us
Email [email protected] — messages reach the person who maintains the site, and we aim to reply within a few working days.
How to reach us
The fastest way to contact Queens Game is by email at [email protected]. Messages go directly to the person who maintains the site, and we aim to reply within a few working days. There is no contact form to fill in and no support ticket system to navigate.
We read every message. If you do not hear back within a week, it is worth checking your spam folder before assuming the message was lost.
Reporting a problem with a puzzle
If a board appears unsolvable, accepts an arrangement it should reject, or rejects one it should accept, please tell us. Include the puzzle's URL — for example queensgame.online/puzzles/8x8/190 — or the date of the daily challenge, along with your browser and device. A screenshot of the board in the state where it went wrong helps enormously.
Every puzzle is machine-verified to have a single solution before publication, so a genuine unsolvable board would indicate a bug worth fixing immediately. Reports of this kind are treated as a priority.
Advertising and privacy enquiries
For questions about the advertising shown on this site, about the cookies set by our advertising partners, or to make a data protection request under the GDPR, UK GDPR or a US state privacy law, email [email protected] with "Privacy" in the subject line. Our privacy policy explains what is collected and how to opt out of personalised advertising without needing to contact us at all.
If you have seen an advertisement on this site that is misleading, offensive or otherwise inappropriate, please send us the page it appeared on and a screenshot if you have one. We can report individual advertisements to our advertising partner for review.
Copyright and legal notices
Queens Game is an independent project and is not affiliated with LinkedIn or Microsoft. If you believe content on this site infringes your rights, email [email protected] with "Legal" in the subject line, identifying the specific page and the material concerned, and we will respond promptly.
Feature requests and feedback
Suggestions are welcome and several site features started as player emails. If you would like a new grid size, a different colour palette, an accessibility improvement or a change to how the daily archive works, tell us what you are trying to do and why the current site makes it awkward — that context is more useful than a bare feature name, and it usually leads to a better solution than the one originally suggested.